Relationship Skills

Building on a Foundation of Trust

Relationship Skills is a full-day seminar for anyone in business. When two people like each other, trust each other, and want to do business, they will find ways to work out the details. People want to do business with those whom they trust. Even though it is geared toward salespeople, all employees can benefit from this significant message: insight leads to understanding, and understanding leads to acceptance.

Topics Covered in This Program:

Applying behavioral style theory to business;
Learning more about your behavioral style—how others perceive you;
Reading another person’s behavioral style;
Identifying what motivates people;
Adapting to different types of people—customers, peers, subordinates, and bosses;
Customizing your sales approach;
Becoming a better listener;
Recognizing non-verbal signals.

The Bottom Line:

Your salespeople will build strong relationships on a foundation of trust.
They will reduce interpersonal stress.
They will improve their listening skills—both verbal and non-verbal.

Back to List of Training Programs Next Training Program

Tom Reilly Info	Company Info	Books & CD's	Training Programs
Articles	Contact Us	Order Form	Public Seminars
Sales Bytes Articles	Bibliography	Tough Times Media Kit	Tough Times Special Report

TOM REILLY TRAINING

171 Chesterfield Industrial Boulevard, Chesterfield Missouri 63005